THE ULTIMATE CAPE TOWN BOUTIQUE HOTEL!!

29th of November 2011

Cascades on 52- Guest review.

“There are 3 Cascades properties, (although at the time of writing, No48 is closed for refurbishment) On both occasions we stayed at No 52. This hotel was initially booked as a "filler" to a busy itinerary staying at a couple of hotels in Cape Town and Durban culminating at a game reserve. It was a Mr & Mrs Smith (.com) recommended boutique hotel and after reading some of the reviews on Trip Advisor, I admit I was a little nervous. Upon arrival, it was clear that not only were any fears totally unfounded, I am going to stick my neck out and say that this is the nicest boutique hotel I have ever stayed in.

A hotel, to me is not only judged on how great it is when it’s all lovely, but on what it does to address things that aren't so perfect. When we arrived, due to some confusion with my agent, i was given the wrong room type. The lovely General Manager immediately and personally sorted this and had me moved to an upgraded room within minutes and at no extra cost to me.

All the staff couldn't have been more friendly and helpful. We lay out on the sun deck and bathed in the infinity pool, ate and drank till we could face no more and at every turn, every need was met. We had an early departure for a flight, the staff were there with an early breakfast. The owner even took us personally to the airport in an air conditioned X5. Even though the hotel was full, we barely saw another person and it felt like we had the entire place to ourselves like an exclusive residence.

This property is  stunning and very modern, The air-con was super-cool, the bed - enormous, lighting and decor very tasteful.  We loved this hotel so much that we wanted to cancel our transfer to our second hotel and just stay there the rest of the week. Indeed my friends who had extra time in Cape Town after Durban wanted to cancel their apartment in Waterfront Village!!!! and go back to Cascades.

Follow up 3 years later

Its been 3 years since my last visit here. Cape Town may have changed but the welcome and hospitality here @ No52 is still as warm as ever. This time I managed to bag the Penthouse for 8 days across a split itinerary and its been amazing ever.

Our flight was rudely early, getting us into CPT just after 6am, yet the hotel owner gave us a room at the at the sister hotel "Cascades Promenade" to freshen up and sleep off the flight until our own room @ No52 was ready. Such a nice touch!

The accommodation, the staff, the breakfast and the atmosphere here are a joy to return to. The meals at "Cascades Promenade" are delicious (so much so we ate there 4 times).

Overall, I can’t think I would stay anywhere else on my trips to Cape Town and I look forward to returning. It’s now very clear to me that some people just use Trip Advisor to moan for the sake of it. You’re on holiday! – RELAX!”

Review by Gordon Simpson